Frequently Asked Questions

Everything you need to know about our ergonomic seating and home office solutions.

How long does shipping take for Sihoo products?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.

What is the warranty period for Sihoo chairs?

We offer a comprehensive 3-year warranty on our ergonomic chairs, covering any manufacturing defects in materials or workmanship to ensure your long-term comfort.

What is your return policy?

We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return the product in its original packaging within 30 days for a full refund.

Are the chairs difficult to assemble?

Not at all. Each Sihoo chair comes with a detailed instruction manual and all necessary tools. Most customers find they can complete assembly in approximately 15 to 20 minutes.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm for eligible customers.

Do you offer discounts for bulk corporate orders?

Yes, we provide special pricing for B2B and bulk office setups. Please contact our sales team via the 'Bulk Inquiries' page for a customized quote.